Billing & Insurance Support

You can't always predict when you'll have to go to the hospital. But if you're scheduled for a procedure in advance, knowing what to expect can help make things go more smoothly.

Please be sure that you and your doctor, or Patients Account Department, have met any insurance pre-authorization requirements. The Patient Accounts Department will assist you in processing your insurance and hospital bill. 

As a courtesy to our patients, Hartford HealthCare submits bills to your insurance company and will do everything possible to advance your claim. However, it may become necessary for you to contact your insurance company or supply additional information to them for claims processing requirements or to expedite payment. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.


As a courtesy and convenience to you, Hartford HealthCare has financial counseling that can assist you.

Customer service representatives for both the Acute Care Locations and HealthCare services are here to help you and your family with your financial questions.


To patients not covered by Medicare, Medicaid or Worker’s Compensation insurance:

This is a Hartford HealthCare hospital-based facility that may charge you a facility fee and you may incur financial liability greater than you would incur if this facility was not hospital-based.

Translated copies of this notice are provided below. Also, language assistance services, free of charge, are available to you. Call 1.860.972.3197 (TTY: 1.860.545.2247).

Albanian

Pacientët që nuk mbulohen nga siguracioni shëndetësor Medicare, Medicaid ose i Kompensimit të Punëtorëve: Hartford HealthCare është një qendër spitalore që mund t'ju kreditojë një tarifë shërbimi dhe ju mund të keni më shumë detyrime financiare, sesa do të kishit nëse ky ambient nuk do të ishte qendër spitalore.

Një kopje të përkthyer të këtij njoftimi mund ta tërhiqni nga faqja e internetit hartfordhealthcare.org/billnotice. Edhe shërbimet gjuhësore që ofrohen falas, do të jenë në dispozicionin tuaj. Telefononi në nr. 1-860-972-3197 (TTY: 1-860-545-2247).

Arabic

للمرضى الذين لا تشملهم تغطية تأمين الرعاية الطبية (Medicare) أو المساعدة الطبية (Medicaid) أو تعويض العمال:

 هذه منشأة قائمة على مستشفى هارتفورد للرعاية الصحية (Hartford HealthCare) ويمكن أن تفرض عليك رسوم منشأة وقد تتحمل مسؤولية مالية أكبر مما قد تتحمله لو لم تكن هذه المنشأة مرتكزة على المستشفى.

يمكنك أيصا أن تتوصلوا بنسخة مترجمة من هذا الاشعار من hartfordhealthcare.org/billnotice. كما تتاح لك المساعدة اللغوية مجانا. اتصل بالرقم 3197-972-860-1  (الهاتف النصي: 2247-545-860-1).

Chinese (Simplified)

致 Medicare、Medicaid 或劳工保险尚未承保的患者:这是一家基于 Hartford HealthCare 医院的设施,可能会向您收取设施费用,并且如果此设施不属于医院设施,则可能让您承担更多的财务责任。

你可收到 hartfordhealthcare.org/billnotice 寄送的本通知译本。此外,你可免费获得语言协助服务。请拨打 1-860-972-3197 (TTY: 1-860-545-2247)。

French

Pour les patients n'étant pas assurés par Medicare, Medicaid ou l' assurance contre les accidents du travail: Il s'agit d'un établissement hospitalier de Hartford HealthCare qui peut vous facturer des frais supplémentaires, ce qui peut  vous  coûter plus cher que si cet établissement n'était pas hospitalier.

Si vous le souhaitez, un exemplaire traduit de cet avis peut être obtenu ici : hartfordhealthcare.org/billnotice. Aussi, des services d’assistance linguistique gratuits vous sont proposés. Composez le 1-860-972-3197 (TTY: 1-860-545-2247).

Greek

Προς ασθενείς οι οποίοι δεν καλύπτονται από το Πρόγραμμα Υγείας (Medicare), το Πρόγραμμα Ιατρικών Παροχών (Medicaid) ή την Ασφάλιση Αποζημίωσης Εργαζομένων (Worker’s Compensation Insurance): Αυτό είναι μια νοσοκομειακή εγκατάσταση του Συστήματος Υγείας Χάρτφορντ (Hartford Healthcare), η οποία ενδέχεται να σας χρεώσει μια αμοιβή όσον αφορά την χρήση των υπηρεσιών της εγκατάστασης, και επίσης ενδέχεται να αναλάβετε μεγαλύτερη οικονομική υποχρέωση από αυτήν την οποία θα αναλαμβάνατε στην περίπτωση όπου η εν λόγω εγκατάσταση δεν ήταν νοσοκομειακή.

Ενδεχομένως να λάβετε ένα μεταφρασμένο αντίγραφο της παρούσας ειδοποίησης από το hartfordhealthcare.org/billnotice. Επίσης, είναι διαθέσιμες προς εσάς υπηρεσίες γλωσσικής υποστήριξης δίχως χρέωση. Καλέστε το 1-860-972-3197 (TTY: 1-860-545-2247).

Haitian Creole

Pou pasyan ki pa gen kouvèti Medicare, Medicaid, oswa kouvèti asirans pou Dedomajman Travayè a: Sa se yon yon etablisman swen ospitalye ki nan Hartford HealthCare ki ka chaje w yon frè etablisman epi ou ka gen yon responsablite finansyè ki siperyè ak responsablite finansyè w ta ka genyen si etablisman an pa t nan lopital la.

Ou ka resevwa yon kopi tradui avi sa a nan hartfordhealthcare.org/billnotice. An plis, sèvis asistans ak lang gratis disponib a oumenm. Rele 1-860-972-3197 (TTY: 1-860-545-2247).

Hindi

उन रोगियों के लिए जो Medicare, Medicaid या श्रमिकों के मुआवज़े के बीमा में शामिल नहीं हैं: यह एक Hartford HealthCare अस्पताल-आधारित सुविधा है जहाँ आपसे सुविधा शुल्क लिया जा सकता है और आपकी वित्तीय देनदारी उससे अधिक हो सकती है जितनी तब होती यदि यह सुविधा अस्पताल-आधारित न होती।

आपको hartfordhealthcare.org/billnotice से इस नोटिस की अनुवादित प्रति प्राप्त हो सकती है। साथ ही, आपके लिए भाषा सहायता सेवाएं, मुफ़्त, उपलब्ध हैं। 1-860-972-3197  पर कॉल करें (TTY: 1-860-545-2247)।

Italian

Ai pazienti non coperti da Medicare (assicurazione sanitaria federale), Medicaid (programma di assistenza medica per famiglie a basso reddito) o da polizza risarcimento infortuni sul lavoro: Questa è una struttura ospedaliera Hartford HealthCare, che potrebbe addebitarvi una propria tariffa comportando un rischio finanziario maggiore di quanto incorrereste se la struttura non fosse ospedaliera.

Potrebbe ricevere una copia tradotta di questo avviso da hartfordhealthcare.org/billnotice. Inoltre sono disponibili per Lei servizi di assistenza linguistica, gratuiti, telefonando al numero: 1-860-972-3197 (TTY: 1-860-545-2247).

Korean

Medicare, Medicaid, 산재보상보험의 혜택을 받지 못하는 환자: Hartford HealthCare 병원 기반 시설에서 시설 요금을 청구할 수 있으며, 해당 시설이 병원 기반이 아닐 경우에 발생하는 것보다 더 큰 재정 채무가 발생할 수 있습니다.

귀하는 hartfordhealthcare.org/billnotice로부터 이 고지의 번역본을 받으실 수 있습니다. 또한 무료 통번역 서비스를 제공합니다. 1-860-972-3197 (TTY: 1-860-545-2247)로 전화하시기 바랍니다.

Polish

Dotyczy pacjentów nieobjętych ubezpieczeniem Medicare, Medicaid lub Funduszy Odszkodowań Pracowniczych: Jest to zakład przyszpitalny Hartford HealthCare, który może naliczyć Panu/Pani opłatę za korzystanie z zakładu, przez co Pana/Pani obciążenie finansowe może być wyższe niż w przypadku, gdy ten zakład nie byłby przyszpitalny.

Przetłumaczony egzemplarz tego powiadomienia można otrzymać ze strony hartfordhealthcare.org/billnotice. Ponadto dostępne są też bezpłatne usługi tłumaczeniowe. Prosimy zadzwonić pod numer 1-860-972-3197 (TTY: 1-860-545-2247).

Portuguese

Para pacientes sem cobertura do Medicare Medicare, Medicaid ou Seguro de Compensação do Trabalhador: Esta é uma instalação hospitalar da Hartford Healthcare que pode cobrar uma taxa de instalação e você pode ser atribuido uma responsabilidade financeira maior do que o normal comparado  a outro hospital que não é baseado em instalação hospital

Você irá receber uma cópia traduzida desta notificação de hartfordhealthcare.org/billnotice. Além disso, você tem acesso a serviços gratuitos de assistência em diversos idiomas. Ligue para 1-860-972-3197 (Para pessoas com deficiência auditiva: 1-860-545-2247) 

Russian

Для пациентов, не имеющих медицинского страхования Medicare, Medicaid или компенсационного страхования работников:  Это – медицинское учреждение на базе больницы Hartford HealthCare, которое может взимать с Вас плату за обслуживание, и Вы можете понести более значительную финансовую ответственность, чем в случае, если бы это медицинское учреждение не было на базе больницы.

Вы можете получить переведенную копию этого уведомления по адресу hartfordhealthcare.org/billnotice. Кроме того, Вам доступны бесплатные услуги языковой помощи. Позвоните по номеру 1-860-972-3197 (Для лиц с нарушениями слуха: 1-860-545-2247).

Spanish

Para los pacientes no cubiertos por Medicare, Medicaid o el Seguro de accidentes laborales: Este es un centro hospitalario de Hartford HealthCare que puede cobrarle una tarifa por el uso de sus instalaciones y usted puede incurrir en una responsabilidad económica mayor de la que tendría si este centro no fuese hospitalario.

Puede obtener una copia traducida de este aviso en hartfordhealthcare.org/billnotice. Además, tiene a su disposición servicios de asistencia lingüística gratuitos. Llame al 1-860-972-3197 (TTY: 1-860-545-2247).

Tagalog

Sa mga pasyenteng hindi saklaw ng Medicare, Medicaid o Seguro para sa Kompensasyon ng mga Manggagawa (Worker’s Compensation Insurance): Ito ang pasilidad ng Hartford Healthcare na nakabase sa ospital na maaaring magpataw sa iyo ng singil para sa pasilidad at maaari kang magkaroon ng pinansyal na pananagutan na mas malaki kaysa sa makukuha mo kung ang pasilidad na ito ay hindi nakabase sa ospital.

Maaari kang makatanggap ng kopyang isinalin sa Tagalog ng abisong ito mula sa hartfordhealthcare.org/billnotice. Bukod dito, makakakuha ka ng mga serbisyong tulong sa wika na walang bayad. Tumawag sa 1-860-972-3197 (TTY: 1-860-545-2247).

Vietnamese

Đối với những bệnh nhân không được Medicare, Medicaid hoặc bảo hiểm Bồi thường Tai Nạn Nghề Nghiệp chi trả: Đây là cơ sở đặt tại bệnh viện Hartford HealthCare có thể tính phí cơ sở vật chất cho bạn và bạn có thể phải chịu trách nhiệm tài chính lớn hơn mức bạn phải chịu nếu cơ sở này không phải là bệnh viện.

Bạn có thể nhận được bản dịch của thông báo này từ hartfordhealthcare.org/billnotice. Ngoài ra, các dịch vụ hỗ trợ ngôn ngữ, miễn phí, luôn sẵn sàng cho bạn. Gọi số 1-860-972-3197 (TTY: 1-860-545-2247).