Support Person Policy

Patient Support PersonPatients with disabilities who receive care at a Hartford HealthCare hospital may have a designated support person present with them to support their disability needs.

Proper precautions must be taken to avoid the spread of infection.

"Patients with disabilities” may include, but is not limited to, altered mental status, physical, intellectual or cognitive disability, communication barriers or behavioral concerns, who need assistance due to the specifics of their disability.

“Designated Support Person” means a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care.

Read the full policy

Care Assistance Partners Program

Family, friends and significant others are an important part of the healing process. The Care Assistance Partners Program is our way of making sure you have the 24/7 support of a loved one while you’re in one of our hospitals because we know that can be invaluable at such a challenging time.

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Hartford HealthCare