Understanding Your Cost of Care

Hartford HealthCare understands that when you need medical care, it can be a source of worry, both for health and financial reasons.

While our medical professionals will do everything they can to help you get better, this website is designed to provide you with a better understanding of our charges and your anticipated cost for our services.

This site shows our List of Charges for procedures or other services at each Hartford HealthCare hospital. The actual charge may vary depending on your medical condition and other factors, including regular changes to our rates after the date these charges were published. The charges you see are the standard charges – for example, they do not take financial assistance into account – for each procedure or service. To find out how much of the total charge for services you may be expected to pay, contact your insurance company to determine your specific benefits and expected out-of-pocket expenses.

We provide information regarding our charges for procedures or other services in two ways:

1. We provide a price estimator tool to help you understand charges and potential out-of-pocket expenses for select services. You can access this tool either by logging into your MyChartPlus account or by using our guest estimates feature.

MyChartPlus Guest Price Estimator Tool

2. We provide our List of Charges (charge and health insurance rate information) for procedures or other services provided at each Hartford HealthCare hospital, which can be downloaded using the links below.

Select a Hospital:

• Backus Hospital

• Charlotte Hungerford Hospital

• Hartford Hospital/The Institute of Living

• Hospital of Central Connecticut

• MidState Medical Center

• Natchaug Hospital

• St. Vincent's Medical Center

• Windham Hospital

Please note:

The charges listed are the standard charges for procedures or services that were in effect on the date the list was created, and are subject to change. To determine your specific benefits and expected out-of-pocket expenses, contact your insurance company – or, if applicable, the government program (Medicare, Medicaid, TRICARE, etc.) under which you receive benefits for medical care. Or, try our price estimator tool.

Your actual service charges may vary depending on your medical condition or other factors. A single charge may not represent a complete medical service and multiple medical services may be necessary for a complete service (e.g., procedure(s), supplies, and drugs).

The List of Charges includes inpatient and outpatient hospital services only and may not include certain professional fees that are not billed directly by our hospitals such as anesthesia, radiology, or physician service fees. The fees shown may also vary depending on whether or not your provider is employed by a Hartford HealthCare hospital, and are subject to change without notice and prior to this published information being updated.

If you have any questions, read our Frequently Asked Questions. If you have further questions or would like to request assistance with our charge and health insurance rate information or price estimator tool, please contact us.