Never delay emergency care – your life could depend on it.

Don’t ignore signs of a heart attack, stroke, cancer or other serious medical conditions. Hartford HealthCare’s nine emergency departments are ready to help you, safely and promptly, with dedicated areas for non-COVID patients.

In an emergency, get to the ER quickly, or call 911.
ER Wait Times*

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Save My Spot... I’m On My Way!

Click the link below to let us know you’re on your way to one of the Emergency Rooms shown above.

I'm On My Way!

*All patients in the Emergency Department are seen in order according to the severity of their illness or injury.

Mutual Care / Mutual Respect
At Hartford HealthCare, we are committed to providing accessible, affordable, equitable and excellent care to everyone who visits any of our locations. We believe this is a shared responsibility among our team and the patient and their family members.

Conditions & Treatments

A trip to the Emergency Room can be confusing and even frightening – especially if it’s the first time. Hartford HealthCare's Emergency Services is one of the best in New England, staffed with specially trained physicians, physician assistants, nurse practitioners, emergency nurses, assistants and technicians.

The pain, fever and other symptoms caused by kidney stones is a common reason people come into the Emergency Department. Experts from the Hartford HealthCare Tallwood Urology & Kidney Institute Kidney Stone Program work closely with emergency providers to quickly identify and effectively treat kidney stones. Depending on your situation, you may be treated immediately or referred to the Kidney Stone Program for follow up.

Departments & Services

Upon arrival, a triage nurse will talk to you about your condition and decide the level of care you will need.

Frequently Asked Questions

A collection of frequently asked questions regarding Emergency Services.

Patient Support

What to do when an emergency occurs.

Referrals & Transfers

We facilitate the transfer of trauma patients and other individuals with emergency medical conditions 24 hours a day. Non-emergency transfers are managed on a case-by-case basis.

Resources & Tools

Accidents happen every day. An accident can be as simple as a fall that scrapes your elbow or sprains your ankle. Our first aid topics can help you deal with these common injuries.

Emergency Services Locations

Hartford HealthCare emergency locations are fully staffed with physicians, physician assistants, nurse practitioners, as well as a staff of nurses and technicians specializing in emergency medicine, trauma, and critical care.


Backus Hospital

Backus Hospital includes a not-for-profit, 213-bed hospital in Norwich and numerous off-site locations, including several health centers and the Backus Outpatient Care Center.

Charlotte Hungerford Hospital

Charlotte Hungerford Hospital, located in Torrington, CT, is a 109-plus bed, acute care facility serving the regional health care needs of thirty towns in northwest Connecticut. Two emergency rooms are available in Torrington and Winstead.


Hartford Hospital

Hartford Hospital is an 867-bed Level 1 Trauma Center & regional referral center that provides high-quality care in all clinical disciplines. It is one of the largest teaching hospitals and tertiary care centers in New England.


The Hospital of Central Connecticut

The Hospital of Central Connecticut (THOCC) is a 414-bed, 32-bassinet, acute-care community teaching hospital with campuses in New Britain and Southington.


MidState Medical Center

MidState Medical Center is a 156-bed acute care hospital located in Meriden, Connecticut, with satellite offices in Cheshire, Wallingford and Southington.

ER - St. Vincent's Medical Center

St. Vincent's Medical Center

St. Vincent’s is located in Bridgeport, CT. With more than 3,500 associates, it includes a licensed 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and St. Vincent’s Special Needs Services. St.


Windham Hospital

Welcome to Windham Hospital, a 130-bed, not-for-profit acute care community hospital providing state-of-the-art comprehensive medical services, personalized attention and care.