Departments & Services

Upon arrival, a triage nurse will talk to you about your condition and decide the level of care you will need.


Patients who have a critical or life-threatening illness or injury are treated immediately. Others are screened and put in one of several areas:

Main Emergency Department

For patients of all ages who have a variety of illness and/or injuries. Most patients are seen here.

Critical Care Area

For patients who require immediate attention due to a limb or life-threatening illness or injury.

Behavioral Health Area

For patients seeking care for mental health, alcohol or drug problems.

Emergency Care

  • Emergency Room Locations:

    Hartford • Meriden • New Britain • Norwich • Plainfield • Southington • Torrington • Windham

  • Dial 911 in an Emergency

  • Find a Doctor


ER Wait Times


Hartford HealthCare Transfer Center

860.972.1233

HHC Emergency Transfer AD
We facilitate the transfer of trauma patients and other individuals with emergency medical conditions 24 hours a day. Non-emergency transfers are managed on a case-by-case basis. 

More Info >>