Patients come to us by all means of transportation, ranging from their own automobile or an ambulance to Hartford HealthCare's LIFE STAR helicopter.

Hartford HealthCare's Emergency Care treats adult patients with conditions ranging from major trauma, heart attacks and stroke to more minor illness. Within Hartford HealthCare, we are accredited as a Level I Trauma Center, Stroke Center & Chest Pain Center.

ER Wait Times*

Save My Spot... I’m On My Way!

Click the link below to let us know you’re on your way to one of our Emergency Rooms.

I'm On My Way!

*All patients in the Emergency Department are seen in order according to the severity of their illness or injury.

Service Locations

Hartford HealthCare emergency locations are fully staffed with physicians, physician assistants, nurse practitioners, as well as a staff of nurses and technicians specializing in emergency medicine, trauma, and critical care.

Conditions & Treatments

A trip to the Emergency Room can be confusing and even frightening – especially if it’s the first time. Hartford HealthCare's Emergency Services is one of the best in New England, staffed with specially trained physicians, physician assistants, nurse practitioners, emergency nurses, assistants and technicians.

Departments & Services

Upon arrival, a triage nurse will talk to you about your condition and decide the level of care you will need.

Frequently Asked Questions

A collection of frequently asked questions regarding Emergency Services.

Patient Support

What to do when an emergency occurs.

Referrals & Transfers

We facilitate the transfer of trauma patients and other individuals with emergency medical conditions 24 hours a day. Non-emergency transfers are managed on a case-by-case basis.

Resources & Tools

Accidents happen every day. An accident can be as simple as a fall that scrapes your elbow or sprains your ankle. Our first aid topics can help you deal with these common injuries.

Acute Care Locations:


Backus Hospital

Backus Hospital includes a not-for-profit, 213-bed hospital in Norwich and numerous off-site locations, including several health centers and the Backus Outpatient Care Center.


Hartford Hospital

Hartford Hospital is an 867-bed Level 1 Trauma Center & regional referral center that provides high-quality care in all clinical disciplines. It is one of the largest teaching hospitals and tertiary care centers in New England.


The Hospital of Central Connecticut

The Hospital of Central Connecticut (THOCC) is a 414-bed, 32-bassinet, acute-care community teaching hospital with campuses in New Britain and Southington.


MidState Medical Center

MidState Medical Center is a 156-bed acute care hospital located in Meriden, Connecticut, with satellite offices in Cheshire, Wallingford and Southington.


Windham Hospital

Welcome to Windham Hospital, a 130-bed, not-for-profit acute care community hospital providing state-of-the-art comprehensive medical services, personalized attention and care.