Virtual Visit MyChart Troubleshooting

Apple or Android Devices

This video will demonstrate how to troubleshoot audio and video issues on an Apple or Android device.

Desktop or Laptop Computers

This video will help you troubleshoot audio and video issues you may be having with your video visit on your desktop or laptop computer.

Did you know?

We encourage patients to use a smart phone or tablet for the telehealth visit, as using a computer adds significantly more complexity.

Technical Support for:

MyChart Virtual Visits

Virtual Visit Support