Backus Hospital

Backus Hospital has provided quality health care to the residents of Eastern Connecticut since 1893.

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Backus Hospital includes The William W. Backus Hospital in Norwich; health centers in Montville, Colchester, Ledyard, Norwich and North Stonington; the Backus Outpatient Care Center in Norwich; the Plainfield Backus Emergency Care Center, which is a stand-alone emergency department and outpatient center.

It is the only trauma center in Windham and New London Counties and houses one of Hartford HealthCare's LIFE STAR helicopters.

FY21 Fast Facts

SVP & President: Donna Handley, SVP & President, East Region
Licensed Beds (incl. bassinets): 233
Transitions from Inpatient Care: 11,138
Patient Days: 52,328
ED Visits: 64,806
Newborn Admissions: 894
Inpatient Surgeries: 2,326
Ambulatory Surgeries*: 6,563
Employees: 1,748
Physicians on Staff: 549
Operating Revenue (audited): $449.9 million 

*Includes joint venture ASC (Glastonbury, Southington, BJI, Waterford) volumes

FY21 Accomplishments

Leapfrog Hospital Safety Grades: “A”


  • “America’s 250 Best Hospitals”
  • Stroke Care Excellence Award
  • Top 10% in the Nation for Treatment of Stroke

Healthgrades “5-Star” Ratings:

  • Treatment of Stroke
  • Treatment of Pneumonia for 3 consecutive years
  • Gastrointestinal Care and Treatment of Bowel Obstruction for 2 consecutive years
  • Treatment of Sepsis for 6 consecutive years

Critical Care Excellence Award: Top 5% in the Nation for Critical Care in 2022

Pulmonary Care Excellence Award: Top 10% in the Nation for Overall Pulmonary Services

The Lown Institute Hospital Social Responsibility Index: Only hospital in Connecticut to earn “As” on health equity, the value of care, and health outcomes; #71 among all U.S. hospitals

Chamber of Commerce of Eastern Connecticut: Non-Profit of the Year COVID-19 Hero award


Backus Hospital Clinics and Locations

Backus Plainfield Emergency Care Center

582 Norwich Road, Plainfield, CT 06374
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Center for Mental Health

Backus Hospital, 326 Washington St, Norwich, CT 06360
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P: 860.823.6321
F: 860.823.6547
Hours: 730am-5pm, Monday-Friday

Backus Outpatient Center

111 Salem Turnpike/Route 82, Norwich, CT 06360
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Hartford HealthCare Health Center - Colchester

163 Broadway, Colchester, CT 06415
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Hartford HealthCare Health Center - Montville

80 Norwich-New London Turnpike, Montville, CT 06382
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Hartford HealthCare Health Center - Pawcatuck/Stonington

350 Liberty Street, Pawcatuck, CT 06379
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Hartford HealthCare Health Center - Norwichtown

42 Town Street, Norwich, CT 06380
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Hartford HealthCare Health Center - Waterford

196 Parkway South, Suite 201B, Waterford, CT 06385
Get Directions >>

Visiting Hours

To support our patients in their recoveries, we welcome visitors 24 hours per day, seven days per week, in most areas of the hospital. We know that during hospitalization you are comforted when accompanied by friends and loved ones.

Birthing Center
12:00-8:00 PM daily after delivery. Grandparents and other visitors may visit outside normal hours.

Critical Care Unit
According to patient's needs.

Emergency Department
When there are multiple visitors, the ED staff will encourage families and visitors to designate a representative for the group.

Psychiatric Inpatient Services
7:00-8:00 PM Monday-Fridays
1:00-3:00 PM and 7:00-8:00 PM on weekends and hospital holidays

Same Day Surgery
Patients may have two visitors in their rooms until they leave for surgery and, at the discretion of the nurse caring for the patient, upon their return from PACU (recovery room). 

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