Backus Hospital

Backus Hospital has provided quality health care to the residents of Eastern Connecticut since 1893.

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Backus Hospital includes The William W. Backus Hospital in Norwich; health centers in Montville, Colchester, Ledyard, Norwich and North Stonington; the Backus Outpatient Care Center in Norwich; the Plainfield Backus Emergency Care Center, which is a new stand-alone ER and outpatient center; Backus Home Health Care; and Backus Physician Services.

It is the only trauma center in Windham and New London Counties and houses one of Hartford Hospital's LIFE STAR helicopters.

Fast Facts (FY 2016)

SVP & President: Bimal Patel, SVP & President, East Region
Licensed bed capacity: 233
Transitions from inpatient care: 10,607
Patient days: 46,555
ED visits: 78,199
Newborn admissions: 970
Inpatient surgeries: 2,214
Ambulatory surgeries: 6,334
Employees: 1,849
Physicians on staff: 310
Volunteers: 450
Operating revenue (FY15): $292.5 million
Community benefit (FY 14): $24.6 million



Accomplishments (FY 2016):

  • Constructed a new unit specifically for orthopedic patients which includes 20 private rooms and a suite for physical therapy.
  • Added endoscopic ultrasonography, an advanced, minimally invasive procedure for identifying and diagnosing problems in the abdomen and gastrointestinal tract.
  • Added rehabilitation services, including physical therapy and occupational therapy, at the Backus Family Health Center in Norwichtown.

  • Received “top performer” recognition by The Joint Commission for scores on specific healthcare quality measures, including performance on evidence-based care processes for the treatment of heart attack, pneumonia and stroke.
  • Broke ground on a center for specialty care in Plainfield. The 40,000-square-foot facility will house primary care, cardiology, specialty care, an infusion center and retail pharmacy. 

  • Named an Anticoagulation Center of Excellence by the National Anticoagulation Forum for the high level of care provided to patients on antithrombotic medications, which help reduce blood clotting and coagulation.
  • Named a “Most Wired” hospital for the sixth year by Hospital and Health Networks, the magazine of the American Hospital Association. The award signifies a hospital’s commitment to technology and improving the efficiency of care delivery. 

  • Trauma center re-verified as a Level III Trauma Center by the Verification Review Committee of the Committee on Trauma, American College of Surgeons.
  • Developed relationships with physician assistant programs at Quinnipiac University, the University of Bridgeport and University of Saint Joseph to host students during rotations in Emergency Medicine, Surgery and Internal Medicine.
  • Partnered with ShopRite supermarket in Norwich on the Just Ask program to connect people across the region to healthier eating.
  • Recognized by the American College of Surgeons National Surgical Quality Improvement Program for achieving meritorious outcomes for surgical patient care in 2016.


Backus Hospital Clinics and Locations

Backus Outpatient Center

111 Salem Turnpike/Route 82, Norwich, CT 06360
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Colchester Backus Health Center

163 Broadway, Colchester, CT 06415
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Ledyard Backus Health Center

743 Colonel Ledyard Highway, Ledyard, CT 06339
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Montville Backus Health Center

80 Norwich-New London Turnpike, Uncasville, CT 06382
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North Stonington Backus Health Center

82 Norwich-Westerly Road, North Stonington, CT 06359
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Norwichtown Family Health Center

42 Town Street, Norwich, CT 06380
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Plainfield Emergency Care Center

582 Norwich Road, Plainfield, CT 06374
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Waterford Health Center

196 Parkway South, Suite 201B, Waterford, CT 06385
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Backus Hospital Connect to Healthier

Visiting Hours

To support our patients in their recoveries, we welcome visitors 24 hours per day, seven days per week, in most areas of the hospital. We know that during hospitalization you are comforted when accompanied by friends and loved ones.

Birthing Center
12:00-8:00 PM daily after delivery. Grandparents and other visitors may visit outside normal hours.

Critical Care Unit
According to patient's needs.

Emergency Department

When there are multiple visitors, the ED staff will encourage families and visitors to designate a representative for the group.

Psychiatric Inpatient Services
7:00-8:00 PM Monday-Fridays
1:00-3:00 PM and 7:00-8:00 PM on weekends and hospital holidays

Same Day Surgery
Patients may have two visitors in their rooms until they leave for surgery and, at the discretion of the nurse caring for the patient, upon their return from PACU (recovery room).