General Statement
We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you. By using the site, you agree to the terms of this privacy statement.
Information About Our Organization and Website and General Data Collection Practices
This Privacy Statement applies to hartfordhealthcare.org/about-hartford-healthcare/connect-to-healthier. The business purpose of this website is to provide you the opportunity to enter the Connect to healthier.™ Giveaway, and learn more about Hartford HealthCare. For added convenience, a select set of site features are accessible from web-enabled mobile devices as a mobile-optimized web experience. These site features may be limited in functionality.
When you visit this site analytics providers may collect information about your online activity over time and across websites. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, Hartford HealthCare does not currently respond to undefined “DNT” signals to its US websites. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some functions or services on our sites.
Personally Identifiable Information We Collect From You
When you visit Connect to healthier.™ we will not collect any personally information about you unless you provide it to us voluntarily. For purposes of this Privacy Statement, personally identifiable information is information that identifies you as an individual, for example your name, street address, telephone number, and email address. If you opt not to provide us with personally identifiable information you can still access our website, however you will be unable to enter the Giveaway, or receive product information or marketing materials including emails.
How We Use the Personally Identifiable Information We Collect
Personally identifiable information collected on Connect to healthier.™ may be used:
- Fulfill a site user request (e.g., sweepstakes entry, brochure fulfillment, lead generation, send marketing or promotional materials including emails)
- Respond to your comments or requests for information
- Meet a request for or to develop new products or services
- Make the user experience more customer friendly
- Contact you if necessary in the course of processing your entry
- Generate site analytics that improve our site layout, content, product offerings and services
- Compile user data that is stored in our corporate database and may be used for marketing and other purposes
- Match personal data collected here with data about you that we collect through other sources
- Comply with legal requirements
Other (Non-Personally Identifiable) Information We Collect From Site Visitors:
Connect to healthier.™ collects other “non-personally identifiable information” from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all site visitors. Non-personally identifiable information includes tracking the site pages that are visited or the amount of time spent on our site. If you visit this site using a mobile device, we collect additional non-personally identifiable information, which may include the type/model of the mobile device viewing the site and the mobile device’s service provider and operating system.
Our primary goal in collecting non-personally identifiable information from you is to be able to perform site metrics that allow us to improve the functionality of the website. We may use session and persistent “cookies,” session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Google Analytics) to collect aggregate or other non-personally identifiable information about site visitors.
How We Use the Aggregate or Non-Personally Identifiable Information We Collect
Non-Personally identifiable information collected on Connect to healthier.™ may be used:
- Compile aggregate and statistical data to help in website design and to identify popular features
- Measure site activity to allow us to update our site to better meet user wants and needs
- Make the user experience more customer friendly
Connect to healthier.™ utilizes non-personally identifiable information for the purpose of performing analytics on the user’s experience while visiting this site. This analysis:
- Is performed on an aggregate level and does not identify you or your information personally
- May involve the use of a third-party vendor acting on behalf of Connect to healthier.™
- Is performed in order to improve our website and the user experience
- May include the use of session and/or persistent cookies to track user movement across this and other Hartford HealthCare websites or to track other events within or across this and other Hartford HealthCare websites
- Third-party vendors with which Hartford HealthCare has entered into contracts to perform site analytics and which are provided aggregate information covered by this privacy statement are to use that information only to perform those services, and they may not share or resell this information
Methods to Collect Information
A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.
A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.
A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.
This site may use third-party click tracking analytics tools (such as Google Analytics) to capture click through statistics.
Connect to healthier.™ may use spotlight ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
A “session log” may be generated when you visit our website. We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came (which contains no personally identifiable information), the website that referred you, the pages you visited and the date and time of those visits.
Users may be directed to Connect to healthier.™ via banner ads or site links. Ads or site links that are placed by Connect to healthier.™ use cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personally identifiable information from the user.
This site may provide visitors who visit with an Open ID the opportunity to integrate with third-party social media sites, and Connect to healthier.™ may track on an aggregate level the number of visits to this site with an open ID.
Sharing Your Information
Connect to healthier.™ does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice. Personal information that you provide to us in the course of using our site features or requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other Hartford HealthCare programs and services.
We may share personally identifiable information that we collect about you with other companies within the Hartford HealthCare family of companies or subsidiaries. Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers.
Vendors, contractors or partners of Connect to healthier.™ who have access to your personally identifiable information in connection with providing services for Connect to healthier.™ are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Connect to healthier.™.
Site metrics for Connect to healthier.™ may be shared with other Hartford HealthCare websites or subsidiaries or affiliates. The information shared will be aggregate data and will not include any of your personally identifiable information.
Connect to healthier.™ will disclose your personal information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hartford HealthCare, its affiliates or the site; (b) protect and defend the rights or property of Hartford HealthCare, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of Hartford HealthCare or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.
Contest or sweepstakes entrants only: If you are providing personally identifiable information in connection with a contest or sweepstakes through this website, and if you are selected as a winner, we may include your personally identifiable information in a publicly available winner’s list.
Access To and Control Over the Use of Your Personally Identifiable Information
To correct or update your personally identifiable information contact us at
Hartford HealthCare Offices
One State Street, Suite 19 Hartford, CT 06103
Phone: 860.263.4100
so that we may be able to process your changes. Connect to healthier.™ will use reasonable efforts to correct any factual inaccuracies in your information.
The scope of access available for this request is for information stored in the database that holds the data for Connect to healthier.™. Any personally identifiable information that has been collected from you on other Company websites will not be accessible or changeable through the processing of this request.
Security of Your Information
Safeguarding information of visitors to our website is important to us. We use systems, policies and procedures to maintain accuracy of information and to protect information from loss, misuse or alteration.
When you send personally identifiable information, such as email address or telephone numbers, to Connect to healthier.™ we use “Secure Socket Layers” or SSL to protect your data. SSL is encryption technology that helps safeguard your personally identifiable information against misuse by unauthorized individuals.
Vendors, contractors or partners of Connect to healthier.™ who have access to your personally identifiable information in connection with providing services for Connect to healthier.™ are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for Connect to healthier.™.
Processing of Personal Data
By visiting this site and by providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information globally --- including to the United States – in accordance with this Privacy Statement. Therefore, by visiting this site and by providing such information, you consent to the transfer of such information across country borders, and to the use, processing, and disclosure of such information in global locations. Your consent shall be deemed to include your consent to transfer of the personally identifiable or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.
Links to Other Sites
Connect to healthier.™ provides links to other websites. We encourage you to review the privacy statements of all sites that you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. Connect to healthier.™ is not responsible for the privacy statements, content or data handling practices on other websites.
If you choose to utilize the AddThis widget to share content on this website with your friends, please note that AddThis is an independent third party and is not a vendor, contractor or partner of Connect to healthier.™. All information (personally identifiable or aggregate) that is collected by the AddThis widget is collected by AddThis and is subject to the AddThis Privacy Policy and not the Connect to healthier.™ Privacy Statement.
Children’s Privacy
Connect to healthier.™ does not knowingly intend to collect personally identifiable information from children under 13 years of age.
If a child has provided us with personally identifiable information a parent or guardian of that child may contact us at the phone number or mailing address listed in section 14 if they want this information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for Connect to healthier.™.
Contacting Us
If you have any questions, comments or concerns about this online privacy statement for Connect to healthier.™ privacy practices, or have any questions regarding the contents of this website please contact us at
Hartford HealthCare Offices
One State Street, Suite 19 Hartford, CT 06103
Phone: 860.263.4100
Connect to healthier.™ is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data. Connect to healthier.™ will be happy to respond to your questions and comments.
Privacy Statement Effective Date and Revision Days
Occasionally we may update the privacy statement for Connect to healthier.™ in order to reflect any changes to the website or our privacy practices.
The effective date of this privacy statement is March 26, 2015.