Flex / Remote Orientation

Welcome to Hartford HealthCare! We are thrilled that you are joining our team of passionate professionals dedicated to delivering excellent patient care and creating positive change in our community.

Before you begin employment, there are important steps you must take so you can get started on time. If you are no longer able to start employment as originally planned and need to discuss changing your start date, please contact your recruiter prior to taking any of the next steps below.

Your journey to improving the health and healing of the people and communities we serve starts here!

Before you start — Upload your badge photo ASAP

Upload a photo for your Hartford HealthCare badge.

Please be sure to submit your photos at least 1 week before your start date. Doing so helps to ensure your badge will be ready for pickup on your first day. 

If you are unable to submit a photo, connect with or visit your organization’s badge office before your start date. We can also work with you on your first day to take a photograph.

Upload your badge photo

Explore helpful photo hints

HHC Badge Offices

Before you start — Save time: Present your identity and work authorization paperwork (I-9)

Every employer is required by federal law to complete an employment eligibility form (also known as an I-9) to verify your identity and your authorization to work in the United States.

This is a two-step process.

  1. The first step is to complete the online Equifax section through your onboarding portal after electronically signing your offer letter.
  2. The second step is verification of your identity. This can be completed up to one month before your start date, but not any sooner. This requires you to provide proof of your eligibility to work as defined by the list of acceptable documents.

You may complete this requirement by choosing one of the following options:

  1. Schedule a Virtual I-9 Verification Appointment to occur before your start date for a video conference with a member of the Human Resources (HR) team and upload your identification document(s) directly to our secure site (Preferred option, most flexible)
  2. Bring your identification document(s) in-person to a designated Hartford HealthCare HR location during office hours

Please note: Completing the I-9 verification process for your new position must be completed within 3 business days from the start of your employment to allow you to work. This is a requirement for all new and returning colleagues, regardless of the amount of time that has passed from previous employment with HHC.


You have two options to complete the in-person requirement:

Option 1: Virtual I-9 Verification Appointment

  1. Schedule a video conference appointment with a member of our HR Team.
  2. Once you schedule an appointment, you will be automatically redirected to a secure site to upload photos of your documentation. Please upload front and back photos as directed. Access the secure site.
  3. A Zoom link will be sent via email from Hartford HealthCare I-9s (via Calendly) upon confirmation of booking the appointment (Step 1). You do not need a Zoom account to join, however video capabilities are required to confirm your identity. You must complete step 2 before meeting with us; Your I-9 can only be completed virtually if you meet with HR for this final step. 

    Please email HHCI9s@hhchealth.org with questions.

    Option 2: In-Person I-9 Verification at HHC HR Location

    Bring your acceptable documents in person to one of the following locations during designated business hours before orientation. You may visit any in-person location you choose, regardless of work location. Choose from the list of acceptable documents.

    Hartford Hospital

    Tuesdays from 9 AM - 12 Noon
    Wednesdays from 1 PM - 3 PM
    Please email HartfordHospital.HR@hhchealth.org to make an appointment during other times.

    Human Resources
    560 Hudson Street, Hartford
    ERC entrance
    (Park in the Hudson Garage, 500 Hudson St.)

    Backus Hospital

    Please use https://calendly.com/eastregionhr/i9-verification to arrange an appointment during the following times:

    Tuesdays from 10 AM to 11 AM
    Wednesdays from 1 PM to 2 PM*

    Appointment Only: Human Resources – Main Entrance
    326 Washington Street, Norwich

    *If the hours of availability noted above do not work for you, please email EastRegionHR@hhchealth.org to schedule an appointment.

    St. Vincent’s Medical Center

    Tuesdays from 9 AM to 12 noon
    Thursdays from 12 noon to 3 PM

    Cancer Center entrance, Level 4, Breast Center
    2800 Main Street, Bridgeport

    Charlotte Hungerford Hospital

    Mondays & Thursdays, 9:00 AM to 12 noon
    Please email CHHHumanResources@HHCHealth.org to make an appointment during other times

    Human Resources Department
    540 Litchfield Street, Torrington
    Memorial Building, 1st floor

    The Hospital of Central Connecticut

    Tuesdays from 1pm to 4pm
    Thursdays from 9am to 12pm

    To set up an appointment or make inquiries, please email Human Resources Department at CentralRegionHR@hhchealth.org

    Human Resources
    100 Grand Street, New Britain
    Monday - Friday, 8:30am to 4pm
    If the door is closed, please knock

    Natchaug Hospital

    Thursdays from 1 PM to 3 PM*
    * Please email HumanResources.BHN@hhchealth.org to schedule an appointment

    Human Resources
    196 Conantville Rd, Mansfield Center
    (Email HumanResources.BHN@hhchealth.org with questions relating to I9)

    Before you start — Complete your medical clearance

    As part of your onboarding, you will need to be medically cleared prior to your start date.

    Medical clearance is a two-step process. You will need to go for bloodwork and attend an onsite screening appointment with HHC. We will call you to schedule your appointment at one of our locations.

    What to know about your bloodwork:

    • You will have two lab orders
    • Lab orders may include: MMR (measles, mumps rubella), Varicella, Hepatitis B, QuantiFERON (TB)
    • Your lab order and results will be sent to Hartford HealthCare Colleague Health Services
    • Fasting is not required
    • You will not be billed

    What to bring to your HHC onsite screening appointment:

      What to expect at your HHC onsite screening appointment:

      • Vision, hearing, and vitals screening
      • Come prepared to perform a urine drug screen - your appointment will take longer if this cannot be completed
      • Depending on bloodwork results, you may need vaccine(s)
      • Respirator fit testing depending on role - you must shave

      If you would like to request an exemption or postponement for a vaccine or wearing a respirator, please see the How to Submit Guides for additional information to request a postponement or exemption.

      If you have questions on medical clearance, please email CHSMedClearance@hhchealth.org.

      Day 1 — Starts here

      For your first day, or within your first week of employment, you’ll be completing a fully remote orientation — allowing you to complete required training on your computer.  

      Find a quiet space free from distractions where you can complete your assignments.

      Please remember that your start date is contingent on completing all pre-employment requirements. If you do not complete your pre-employment requirements, you cannot start work. If you are no longer able to start work as originally planned, please contact your recruiter right away.

      If you are having trouble or have any questions we're here to help.

       

      We are looking forward to you starting your career with Hartford HealthCare.

      Required courses:

      • A View into Hartford HealthCare - Welcome
      • HHC Learning Management System Training
      • HHC Required Learning
      • HHC High-Reliability Organization (HRO)
      • HHC End-of-Day Wellness Checklist

      Prepare to start in your new department

      Before your first day in your respective department, make sure you have completed all required pre-employment documentation and virtual learnings.

      If these steps are complete, then you are ready for your local onboarding!

      The following resources can be referenced after you have system access which you will receive from your manager during your first week. Be sure to come back to this page after you have received your system access/HHC credentials. 

      You’ll need to do this to get paid and keep your personal information, like your mailing address, up to date.

      • Log in and familiarize yourself with HR Express
        HR Express is the place you will go to set up direct deposit, view your paycheck, update your personal and work data and more. Learn to use it now and it will be your best friend forever.

      • Set up direct deposit
        Do this in your first couple days of work so you can get paid fast. You will use HR Express to set up direct deposit during your first couple days at work. Learn more

      • Visit and familiarize yourself with HHC Connect
        This is HHC’s intranet, your one-stop shop to find everything you need to work and support your family.  If HR Express is your BFF, HHC Connect will be like your extended family! HHC Connect

      You will be able to do all of this right from your mobile device once you have system access and learn to use two-factor authentication.

      Continuing Education Credits

      Hartford HealthCare is happy to support your Continuing Education (CE) needs through the CE Team in Academic Affairs.

      We are accredited by Joint Accreditation for Interprofessional Continuing EducationTM. Currently, we are able to provide accredited education for physicians, nurses, social workers, pharmacists, and psychologists, dependent on the specific credit the planners requested. All other participants receive a certificate of completion towards professional licenses and certifications.

      Which courses are eligible for CE credit?

      The HHC Required Learning curriculum is eligible for 1.75 hours of CE credit.

      Claim Continuing Education Credit

      HHC uses an online website called CloudCME to manager all CE credit. If you would like Continuing Education hours for completing the HHC Required Learning curriculum, please follow the steps below:

      • AFTER you receive your HHC Network Credentials and email address
      • WITHIN 28 days of New Colleague Orientation

      1. Log in to our website at https://hhchealth.cloud-cme.com using your HHC Network Credentials (the username and password you use to log in to Epic, Outlook, or Kronos)

      • Do NOT create an account using your personal email as this will create multiple issues in locating your credits later on
      • This is best done using a device other than your cell phone
      • CloudCME works best with Google Chrome

      2. Complete the following fields in your CloudCME profile

      • First Name
      • Last Name
      • Degree
      • Professional Designation (choose ONE only)
      • First name on badge (only your first name)
      • Mobile Phone Number
      • HHC Location
      • Medical Specialty (you can enter more than 1, such as Nursing and Oncology)
      • Department

      3. Save your profile

      4. Text your HHC email address to the CloudCME Attendance Line at 844.962.4001 to confirm your account and mobile phone are paired

      • PRO TIP: Save this number as a favorite, as you will use it to record your attendance at any CE activity across HHC

      5. Complete the evaluation for CE credits or scan the QR Code

      • Make sure you have completed Steps 1-4 first
      • You must complete this evaluation if you would like CE credits

      Where Do I Find the Continuing Education home page?

      Learn More About Continuing Education at HHC

      Which New Colleague Orientation (NCO) Classes are Eligible for CE Credit?

      Classes in NCO that are eligible for CE credit include the following, for a total of 6.75 hours:

      • Well-Being
      • Advancing Equity and Cultivating Belonging
      • Safety and Your Role
      • High Reliability Organization (HRO)
      • H3W Leadership Behaviors
      • HHC Required Learning
      • Human Experience Behaviors

      Claim Continuing Education Credit for NCO

      HHC uses an online website called CloudCME to manage all CE credit. If you would like Continuing Education hours for attending New Colleague Orientation, please follow the steps below:

      • AFTER you receive your HHC Network Credentials and email address
      • WITHIN 28 days of New Colleague Orientation

      1. Log in to our website at https://hhchealth.cloud-cme.com using your HHC Network Credentials (the username and password you use to log in to Epic, Outlook, or Kronos)

      • Do NOT create an account using your personal email as this will create multiple issues in locating your credits later on
      • This is best done using a device other than your cell phone
      • CloudCME works best with Google Chrome

      2. Complete the following fields in your CloudCME profile

      • First Name
      • Last Name
      • Degree
      • Professional Designation (choose ONE only)
      • First name on badge (only your first name)
      • Mobile Phone Number
      • HHC Location
      • Medical Specialty (you can enter more than 1, such as Nursing and Oncology)
      • Department

      3. Save your profile

      4. Text your HHC email address to the CloudCME Attendance Line at 844.962.4001 to confirm your account and mobile phone are paired

      • PRO TIP: Save this number as a favorite, as you will use it to record your attendance at any CE activity across HHC

      5. Complete the evaluation for CE credits or scan the QR Code

      • Make sure you have completed Steps 1-4 first
      • You must complete this evaluation if you would like CE credits

      Where Do I Find the Continuing Education home page?

      Learn More About Continuing Education at HHC

      Learn more — Optional resources to help you hit the ground running!

      Learn more about HHC’s benefits

      Hartford HealthCare offers a comprehensive benefits program to meet your needs. Some benefits you will need to enroll in, while others are provided automatically at no cost to you. You are eligible for benefits if the standard hours for your position are 24 hours or more. This allows you to enroll in medical, dental, vision and other insurance coverage. There are also benefits available to all colleagues, regardless of your standard hours. These include a 401k retirement account and our Colleague Assistance Program (which provides free counseling and other emotional support).

      Other resources to help you learn about our benefits are the 2024 Benefits Guide, 2024 Benefits Plan Comparison Chart, and the Benefits Provider Networks documents.

      Important: If you want benefits, you must enroll within 31 days of your start date. Benefits become effective on the first day of the month following your start date. If you miss this deadline, the next time you can enroll is during open enrollment for the following year, unless you have a life event such as marriage or loss of coverage elsewhere.

      Test your knowledge with an expanded version of Benefitz.

      We heard a lot about H3W Leadership Behaviors

      Want to learn more? Listen to our H3W Leadership Behaviors podcast:

      Episode 1 with Talent Development Consultant Rhonda Papallo (16:37 minutes)

      Episode 2 with Senior Vice President of the Hartford HealthCare Community Network Eric Smullen (14:53 minutes)

      Episode 3 with Vice President of Health Equity for Hartford HealthCare Sarah Lewis (15:00 minutes)

      Podcast QR Codes:

      Episode 1

      Episode 1

      Episode 2

      Episode 2

      Episode 3

      Episode 3