Backus Hospital

Backus Hospital has provided quality health care to the residents of Eastern Connecticut since 1893.

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Backus Hospital includes The William W. Backus Hospital in Norwich; health centers in Montville, Colchester, Ledyard, Norwich and North Stonington; the Backus Outpatient Care Center in Norwich; the Plainfield Backus Emergency Care Center, which is a stand-alone emergency department and outpatient center.

It is the only trauma center in Windham and New London Counties and houses one of Hartford HealthCare's LIFE STAR helicopters.

FY22 Fast Facts

SVP & President: Donna Handley, SVP & President, East Region
Licensed Beds (incl. bassinets): 233
Transitions from Inpatient Care: 11,682
Patient Days: 56,118
ED Visits: 75,251
Newborn Admissions: 933
Inpatient Surgeries: 2,388
Ambulatory Surgeries*: 6,563
Employees: 1,738
Physicians on Staff: 620
Operating Revenue (audited): $468.3 million 

*Includes joint venture ASC (Glastonbury, Southington, BJI, Waterford) volumes

FY22 Accomplishments

Backus Tops with Healthgrades: Backus Hospital was named one of America’s 250 Best Hospitals™ by Healthgrades, placing it in the top 5% of hospitals in the country and an overall leader in clinical excellence. The hospital was one of three at Hartford HealthCare named to the America’s Best list for 2022 and was also recognized by Healthgrades with Excellence Awards in pulmonary care, stroke care, and critical care. The distinction places it in the top 10% of the nation’s hospitals in each area.

Improved Access, Patient Experience: Opened new facilities including medical oncology in Fairfield; pharmacy at St. Vincent’s Medical Center and medical oncology and infusion at Backus Hospital.


Backus Hospital Clinics and Locations

Backus Plainfield Emergency Care Center

582 Norwich Road, Plainfield, CT 06374
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Center for Mental Health

Backus Hospital, 326 Washington St, Norwich, CT 06360
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P: 860.823.6321
F: 860.823.6547
Hours: 730am-5pm, Monday-Friday

Backus Outpatient Center

111 Salem Turnpike/Route 82, Norwich, CT 06360
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Hartford HealthCare Health Center - Colchester

163 Broadway, Colchester, CT 06415
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Hartford HealthCare Health Center - Montville

80 Norwich-New London Turnpike, Montville, CT 06382
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Hartford HealthCare Health Center - Pawcatuck/Stonington

350 Liberty Street, Pawcatuck, CT 06379
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Hartford HealthCare Health Center - Norwichtown

42 Town Street, Norwich, CT 06380
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Hartford HealthCare Health Center - Waterford

196 Parkway South, Suite 201B, Waterford, CT 06385
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Visiting Hours

To support our patients in their recoveries, we welcome visitors 24 hours per day, seven days per week, in most areas of the hospital. We know that during hospitalization you are comforted when accompanied by friends and loved ones.

Birthing Center
12:00-8:00 PM daily after delivery. Grandparents and other visitors may visit outside normal hours.

Critical Care Unit
According to patient's needs.

Emergency Department
When there are multiple visitors, the ED staff will encourage families and visitors to designate a representative for the group.

Psychiatric Inpatient Services
7:00-8:00 PM Monday-Fridays
1:00-3:00 PM and 7:00-8:00 PM on weekends and hospital holidays

Same Day Surgery
Patients may have two visitors in their rooms until they leave for surgery and, at the discretion of the nurse caring for the patient, upon their return from PACU (recovery room).