Maia Signore
2025-2026 Ayer NSI Fellow
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Jillian Noack, System Integration Manager, Ayer NSI, Hartford HealthCare
2024-2025 Ayer NSI Fellow
Top Project I worked on:
Managed the implementation of High-Intensity Focused Ultrasound (HIFU) at Hartford Hospital for treatment of Essential Tremor (ET), collaborating with key clinical and operational stakeholders. Monitored Key Performance Indicators to ensure post-implementation success, including case volumes and access, quality metrics, and financial performance of the program.
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Benjamin Armstrong, Operations Program Manager, Ayer NSI, Hartford HealthCare
2023-2024 Ayer NSI Fellow
Top Project I worked on:
Developed a comprehensive analysis aimed at optimizing our neuro-ophthalmology clinic. This effort included collaborating with leading neuro-ophthalmology clinics nationwide to identify best practices, applying Lean methodology to identify areas of opportunity within the clinic, and formulating recommendations to optimize clinic operations.
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Sara Abbassi, Project Manager, Strategy Advancement
Nicklaus Children’s Health System
2022-2023 Ayer NSI Fellow
Top Project I worked on:
Created system-wide analysis of sleep program and developed operational recommendations to standardize services for senior-level leadership.
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Chandni Patel, Operations Consultant
Privia Health
2021-2022 Ayer NSI Fellow
Top Project I worked on:
The implementation of an institute-wide dashboard that allows Ayer NSI Administrative Leadership monitor referral leakage and develop interventions and strategies that allows providers high quality, coordinated care.
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Sana Merchant, Healthcare Management Consultant
2020-2021 Ayer NSI Fellow
Top Project I worked on:
Developed and managed an operational dashboard with the Ayer NSI Fairfield Region leadership team to track performance against budget for the new Spine Wellness Center patient care model, which included creating mitigation plans to improve performance.
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Colin McMillan, Director - East Region
Ayer NSI, Hartford HealthCare
2018-2019 Ayer NSI Fellow
Top Project I worked on:
Managing the implementation of single-photon emission-computed tomography (SPECT) imaging capability for the Epilepsy Program.
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Heather Muirhead, Clinical Institute Education and Training Manager
Cleveland Clinic, London
2016-2017 Ayer NSI Fellow
Top Project I worked on:
Creating an operational analysis and business plan for integrating the Emergency Medical Services department into the Center for Education, Simulation, and Innovation.
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Rose Frank, Senior Marketing Manager
UofL Health
2015-2016 Ayer NSI Fellow
Top Project I worked on:
The development of the Movement Disorders Center, which consisted of preparing a business plan, collaborating with key stakeholders and implementing programs that benefited patients such as Dancing with Parkinson’s.
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Dustin Bump, Associate Vice President of Neurosciences
Hartford HealthCare
Virginia Commonwealth University Health
2014-2015 Ayer NSI Fellow
Top Project I worked on:
The planning and development of the Ebola System-Wide Preparedness Initiative, which consisted of opening an incident commend center, standardizing screening and isolation plans, implementing training programs, and leading drills across the health system.
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Maria Baughman, Senior Director
Ayer NSI, Hartford HealthCare
2013-2014 Ayer NSI Fellow
Top Project I worked on:
Coordinating and facilitating the opening of PREPARE Clinics (orthopedic pre-operative centers) – completed the business plan, hired staff, promoted the program and ensured its success after go-live.
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Gerardo Ramos, Principal and Founder
ADIRA Health
2012-2013 Ayer NSI Fellow
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Luanne Black, Strategic Pricing Analyst
Fred Hutch Cancer Center
2012-2013 Ayer NSI Fellow
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Andrew Pete, Chief Operating Officer
UCI Health Fountain Valley
2011-2012 Ayer NSI Fellow
Top Project I worked on:
Leading the strategic management team in the design, due diligence, vendor selection, and implementation of a telemedicine network targeting fifteen community hospitals.
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Erika Schouten, Senior Director - Neurosciences Service Line
Oregon Health and Science University
2011-2012 Ayer NSI Fellow
Top Project I worked on:
Implementing the Hartford HealthCare Thrive initiative aimed at making the system more efficient and a low cost provider of services.
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