Administrative Fellowship Program:
Current & Past Fellows

2020-2021 Fellows

Kesha ShahKesha Shah

School: George Washington University

Placement: Community Network

Preceptor: Eric Smullen, VP of Operations, HHC Community Network

About Kesha: Kesha Shah is completing her Masters in Health Administration at The George Washington University. She will be completing her Administrative Fellowship in the Community Network, including the Rehabilitation Network. Her interests include Operations, Process Improvement, Project Management and Patient Experience. Previously, Kesha completed an internship with Inova Health System's corporate office.

Why Choose Hartford HealthCare? Hartford Healthcare is highly involved in the community and truly cares for their community members, this is evident in all the work they do around the city. There is a true dedication to not only the community but to the employees of the organization as well. It is an amazing organization with so much to offer!

Sumeet KotwalSumeet Kotwal

School: George Washington University

Placement: H3W Project Management Office

Preceptor: Mary Jane Lawton, Director, H3W Project Management

About Sumeet: Sumeet Kotwal is a Masters of Health Administration (MHA) Candidate from The George Washington University, completing his Administrative Fellowship in the H3W Project Management Office at Hartford Healthcare. Before attending The George Washington University, Sumeet completed his bachelor’s degree at The Ohio State University. His interests include change management, Lean/Six Sigma, project management methodology, patient experience, and systems-level operation and strategy planning. Prior to his fellowship, Sumeet completed an Administrative Internship with Inova Health System in Falls Church, VA- focusing on operations throughout the system.

Why Choose Hartford HealthCare? I chose Hartford Healthcare due to the organizational culture and the steps they are taking to stay on the cutting edge of healthcare. I was very impressed with the employee and leadership development, especially with their focus of H3W leadership behaviors. Hartford Healthcare is also doing great work on the transition from volume to value-based care, with their Accountable Care Organization, efforts with care coordination and the continuum of care, and much more. Being part of this organization would grant me unique learning opportunities I would not get elsewhere.

José GarciaJosé Garcia

School: University of the Incarnate Word

Placement: H3W Lean Office

Preceptor: Connie Flores, Director, H3W Lean Office

About José: José Garcia recently graduated with a Master’s degree in Health Administration (MHA) from the University of the Incarnate Word in San Antonio, TX. José is completing his Administrative Fellowship in the Lean Office at Hartford HealthCare. His interests include operational excellence, process improvement, diversity and inclusion, and community health. Prior to his fellowship, José completed an Administrative Internship with Baptist Health System focusing in operational improvement and most recently worked as a Patient Access Supervisor with CHRISTUS Health in San Antonio, TX.

Why Choose Hartford HealthCare? I was drawn to Hartford HealthCare because of the lean journey that is taking place in this organization. I am excited to learn more about the H3W operating model and the leadership behaviors that have become an essential part of the organization in order to deliver the best care and experience to patients, families and the surrounding communities.

2019-2020 Fellows

Kelsey PorterKelsey Porter

School: George Washington University

Placement: Leadership and Organization Development; Operational Integration

Preceptor: Clara Riley, Director, Leadership and Organization Development

Major Projects: Saint Vincent’s Medical Center acquisition & integration, HHC’s first system-wide Cultural Assessment, and 2019-2020 Provider Leadership Development Institute

Current Role: In Transition

Testimonial: Hartford HealthCare’s Administrative Fellowship Program is an extraordinary experience for those looking to learn about twenty-first century healthcare delivery. As a relatively new and fast moving healthcare system, Hartford HealthCare is full of opportunity across the entire continuum of care. In addition to the innumerable projects this presents for fellows, it also creates limitless learning opportunities and possibilities to make a positive impact on the organization. As a fellow, I was fortunate to be involved in a number of projects and initiatives spanning the entire organization – which provided fantastic perspective on how we operate as a system, in terms of both successes and opportunities for improvement. This expansive experience would not have been possible without the constant support and guidance I received from my preceptor, as well as Hartford HealthCare’s commitment to their organizational culture and the willingness to help from everyone I met along the way.

Shaina ShaperaShaina Shapera

School: University of Michigan

Placement: Quality and Safety

Preceptor: Stephanie Calcasola, Vice President, Quality and Safety

Major Projects: Built and implemented standard harm event tracking system, culture of safety analysis, CARe (communication, apology, resolution), and regulatory readiness

Current Role: In Transition

About Shaina: The fellowship program provides extensive opportunities to grow as a professional. Hartford HealthCare invests deeply in fellows’ skill sets through projects, classes, conferences, and exposure to leadership. As a fellow, I was able to participate in board meetings, the Institute for Healthcare Improvement national forum, and an advanced analytics course taught by operations research expert Dr. Dimitris Bertsimas from MIT. To complement these experiences and facilitate reflection, fellows engage in coaching with a professional coach. My relationship with this expert helped me identify my strengths, navigate ambiguity, and discern post-fellowship plans. I highly recommend this program.

2018-2019 Fellows

Ashley BodamerAshley Bodamer

School: University of Connecticut

Placement: Tallwood Urology and Kidney Institute

Preceptors: Jan Ruderman, VP Tallwood Urology and Kidney Institute; Gerry Lupacchino, SVP Experience Engagement and Organization Development

Major Projects: Expansion of the Tallwood Men’s Health program, centralized urology courtesy privileges platform, developed quality outcomes reports and regional and clinical council dashboards

Current Role: Program Manager, Tallwood Urology Institute

Testimonial: The Administrative Fellowship Program is a unique opportunity to gain broad exposure of a health system while also focusing in on an area of interest. During my fellowship, I had the opportunity to learn about Institute development, an interest of mine, while also partnering with different departments on meaningful projects. Through this, I developed a wide-ranging skill set I am able to bring to my future positions as well as built relationships with leaders in all areas of the health system. Another benefit to the fellowship program is the mentorship, with my preceptor being instrumental in my success with her willingness to guide and introduce me to the inner workings of the institute model and the organization. The Fellowship Program has provided me with a strong foundation on which to launch my career as well as grow my professional network. I would recommend this program to individuals looking to create a lasting and meaningful career in healthcare.

Quian CallenderQuian Callender

School: University of Michigan

Placement: Analytics

Preceptors: Dee McDonald, System Director, Decision Support; Joe Hurley, System Director, Analytics and Data Visualization; Rich Shirey, SVP and Chief Information Officer

Major Projects: Implementation of balanced score card analytics tool, Employee Engagement and Community outreach initiative, Analytics communication strategy, data visualization implementation

Current Role: Program and Analytics Manager, Health Equity

Testimonial: The fellowship allows you to simultaneously develop and learn through the purposeful project based structure. As a growing integrated healthcare system, opportunities to get involved in areas of your choice are limitless. The strong culture of Hartford HealthCare (HHC) brings the best and brightest together to meet the needs of the communities that HHC serves. My time in the analytics area during the fellowship gave me insight into the needs of every area of the organization and the ways data is currently used and can be used to improve processes, structures, and outcomes.

Eric OlsenEric Olsen

School: University of Michigan

Placement: Project Management Office

Preceptors: Jamie Roche, VP Operational Integration; Elise Sinha, Director H3W Project Management Office

Major Projects: Saint Vincent’s Medical Center Transition/Integration, Provider Wellness Initiative, Acquisition of five Neuroscience Practices, Hospitalist Group Acquisitions

Current Role: BrainCheck

Testimonial: The fellowship affords you the opportunity to work on projects that you would never have an opportunity to work on otherwise. You will develop skills sets that are vital and transferrable to any part of a provider system. You have an opportunity to develop deep skills for the functional area that you work in rather than being quickly rotated every 3-6 months where you will begin to understand the position before being whisked away to your next rotation. The fellow network at HHC is very strong and past fellows are willing to give you their time and coach you through issues you may be confronting.

2015-2016 Fellow

Emily StebbinsEmily Stebbins

School: University of Michigan

Placement: Strategy, Marketing and Operations

Preceptors: James Cardon, MD, President, Integrated Care Partners, Vincent DiBattista, President, Hartford HealthCare Medical Group, James Blazar, SVP, Chief Strategy & Transformation Officer,

Major Projects: Readmissions Analysis, Development of Medical Group Call Center, Provider Recruitment, Crimson Medical Referrals

Current Role: Director, Access Optimization & Integration, Hartford HealthCare Medical Group

Testimonial: I first learned about Hartford HealthCare when Elliot Joseph, CEO, visited the University of Michigan School of Public Health to speak about the health system’s market strategy, leadership behaviors, and focus on population health. I decided to pursue a fellowship with the organization based on the opportunities within the growing organization to learn and create, as well as the culture the leadership was driving across the organization through the H3W (How Hartford HealthCare Works) leadership behaviors. I wanted to be a part of an organization that was driving change in its markets, constantly innovating, and that understood the importance of a strong culture. HHC is a great place for young professionals because it welcomes innovation and disruptive ideas, while at the same time is continuing to develop the foundation of the health system and its culture, offering many growth and learning opportunities.

During my fellowship, I was encouraged to gain experience in many areas and network with leaders across the system. I supported Marking and Communications, a Readmissions Reduction kaizen, and Physician Recruitment efforts, focusing primarily on the Medical Group. A highlight of my fellowship was the growth, development, and management of the Medical Group’s call center. I started managing the call center during the last few months of my fellowship and was able to grow its functionalities and build the relationships between the call center and the offices it supported.

Ultimately, I decided to stay with Hartford HealthCare and work with the Medical Group as Project Specialist to continue the work I had started during my fellowship. The relationships I was able to build during the fellowship as both a student and a young leader have been incredibly valuable. I have not only gained a tremendous amount from my time here, both professionally and personally, but I also have been able to impact the system in meaningful ways both during and after my fellowship.

2014-2015 Fellow

Andrea DashAndrea E. Dash

School: University of Michigan

Placement: Strategy and Planning

Preceptor: Jim Blazer, Vice President, Strategy and Transformation and Marcia Haytaian, Vice President, Leadership and Organizational Development

Major Projects:

  • Conducted a feasibility study for the restructuring of physician contracting; recommendations utilized by the legal department to implement an automated system-wide process and tools to support centralized physician contracting.
  • Wrote Certificate of Need for majority acquisition of an ambulatory surgery center, a $6.2M investment approved by the Office of Connecticut Health Access.
  • Contributing author of the 2015 Strategic Assessment, which outlined the local and national healthcare landscape and was used to inform the FY 2016 Balanced Scorecard and annual strategic initiatives. Presented Strategic Assessment to the Board and executive leadership.
  • Developed and implemented a system-wide clinical and administrative policy management workflow; coordinated and led a cross-functional Steering Committee that selected a PolicyTech as the vendor.
  • Nominated for the annual Making a Difference Together Award; team implemented a Plain Language Emergency Communications Program to replace 33 code words and phrases used to communicate 8 types of emergency incidents.

Current Role: Director, Planning and Business Operations, Hartford HealthCare Ayer Neuroscience Institute

2013-2014 Fellow

Dan DimensteinDan Dimenstein

School: University of Michigan

Placement: Strategy and Planning

Preceptors: Jim Blazer, Vice President, Strategy and Transformation and Marcia Haytaian, Vice President, Leadership and Organizational Development

Major Projects: Par8o implementation (software tracking referral patterns internally and externally to HHCMG), urgent care strategy, Recruited physicians to join Integrated Care Partners, Environmental Assessment

Current Role: Witt/Kieffer

Testimonial: I was someone that did not have a lot of full-time work experience prior to joining HHC, so the administrative fellowship program provided me with a unique opportunity to gain exposure to a wide variety of functional areas across an incredibly complex healthcare organization in a relatively short period of time. Being based in the corporate office afforded me the flexibility to get involved in projects that spanned the entire continuum of care, across most of HHC's geographies, which was not only fascinating, but rewarding, as well. As a system-level fellow, I was also able to build meaningful relationships with senior leaders across the health system. Above all, my fellowship year was integral in helping shape my career passions in healthcare. It helped me gain an understanding of the aspects of the industry that I truly enjoy, and has greatly influenced the direction which I have taken my career. I learned an incredible amount in just a year with HHC, and I rely on that experience to this day.