Hartford HealthCare Year in Review

HHC State of the System2020 Annual Report

“We’re built for this.”

For much of the past year, I’ve turned to that phrase time and again as a
shorthand way to express Hartford HealthCare’s agility and readiness in the face of chaos and uncertainty. As I look back on the year in totality, I’m struck by the courage and commitment of each member of the team, and by how durable and resilient this system of care called Hartford HealthCare has become.

I have never been more proud to be part of such a team. Leadership at this time has required new approaches to acquired skill sets: transparency in communication, visibility and confidence in crisis, clarity of direction and patients-first expectations.

In sum, 2020 was a year of unequaled performance in helping people live their healthiest lives. I am filled with immense gratitude for the opportunity to serve my colleagues and community at this time.

Jeffrey A. Flaks
President and Chief Executive Officer
Hartford HealthCare

View the 2020 Annual Report


Previous Annual Reports

Annual Report 2019

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Annual Report 2018

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Annual Report 2017

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Annual Report 2016

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Annual Report 2015

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Annual Report 2014

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Annual Report 2013

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Annual Report 2012

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Annual Report 2011

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Annual Report 2010

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