When you sign up for text messages from Hartford HealthCare, you are signing up to receive text messages related to your relationship with Hartford HealthCare Partners & Affiliates in Care.
Visit HartfordHealthCare.org/Partners for a comprehensive list of healthcare organizations.
These messages may include:
Care Short Code 49838:
- Updates or requests related to your appointments and visits
- Information related to your MyChart account
- One-time passcode
- Prescription reminders
- Other messages related to care management or your relationship with Hartford HealthCare Partners/Affiliates in Care
Billing Short Code 48472:
- Cost estimates
- Billing related notifications
You can manage your text notifications options in your MyChartPLUS account, or opt-out of all SMS text messages by texting STOP to each respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you’ve opted out from. If at any time you forget what keywords are supported, just text HELP to the respective short code. If you want to join again, sign up using your MyChartPLUS account or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at HartfordHealthCare.org/HELP.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Our Privacy Policy can be found at HartfordHealthCare.org/PrivacyPolicy. For questions or concerns, contact us at HartfordHealthCare.org/HELP.
Compatible carriers include but are not limited to:
AT&T, Verizon Wireless, T-Mobile/Sprint/Metro PCS, CellCom USA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER),Cellular One of East Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular, Telephone Company, Immix(Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missouri Cellular Limited, Peoples Wireless, Panhandle Telecommunications, Systems(PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas, RSA 3 Ltd(Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone, Company(Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN). T-Mobile is not liable for delayed or undelivered messages.