Personal Items Drop-Off Information

Thank you for trusting Hartford HealthCare. It’s our privilege to care for you.

Our visitor restrictions are designed to keep you safe during the COVID-19 emergency.

We also understand that support from friends and family can promote healing and that items from home can help you feel more comfortable and connected.

With this in mind, visitors are invited to drop off personal items at designated entrances daily during the following time frames:

  • 8–9:30 am

  • 12–1:30 pm

Items must be delivered to the hospital in a sealed plastic bag (you can use tape or a twist tie if items are too big for a zipper-lock bag) and marked with the patient’s name and date of birth.

Items Allowed

Items NOT Allowed
  • Phones
  • Chargers
  • Computers/tablets/eReaders
  • Clothing/footwear
  • Hearing aids/glasses/dentures (must be in a protective container)
  • Snacks, candy, gum in original sealed package
  • Books, magazines
  • Food that requires refrigeration or reheating
  • Smoking materials
  • Weapons
  • Medication/drugs/alcohol
  • Money

Please share this information with your friends and families.

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Questions about the coronavirus? Need Emotional Support?
 

Sometimes people need a bit of emotional support. You can get that assistance any time of day or night by calling 1.833.621.0600, Hartford HealthCare’s Community Care Center hotline. Experts from our Behavioral Health Network are available to help with managing feelings and emotions, mental health concerns, substance use issues, and any medical issues and concerns about COVID-19. They may also help schedule follow up appointments, if needed.

Learn more at hhcbehavioralhealth.org/support

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Virtual Health, also known as telehealth or telemedicine, is a convenient option for many patients and a variety of conditions. Hartford HealthCare is committed to keeping our patients and providers connected now and in the future.

Learn more at hartfordhealthcare.org/virtualhealth

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