Keeping you safe and informed

Community Care Center

To Our Community

COVID-19, the new coronavirus, has affected the lives of all of us. During this unprecedented time, Hartford HealthCare is doing everything possible to protect the people and communities we serve. Our 30,000 colleagues have one goal: to be ready and prepared for whatever is ahead. We know you have questions and concerns, and we are investing expertise and resources to make sure you have the information you need when you need to know it. Please read this important message from Jeff Flaks, CEO, Hartford HealthCare.

24/7 Hotline

Our Community Care Center hotline at 1.833.621.0600 is where experts from our Behavioral Health Network are available to help with managing feelings and emotions, mental health concerns, substance use issues, and any medical issues and any concerns or questions about COVID-19. They may also help schedule follow up appointments, if needed. Learn more.

Text COVID19 to 31996

Text Message

Text COVID19 to 31996

You can always text STOP to cancel. Get real-time text alerts from Hartford HealthCare about the latest developments. Message and data rates may apply.

Coping with Covid Podcasts

Staying healthy, both physically and emotionally, is a goal for us all. The Hartford HealthCare podcast series brings you experts in a variety of areas to talk about ways to maintain and improve your health. Listen to entire episodes or shorter excerpts to be part of the enlightening conversation. Listen now >>

Videos related to Coronavirus/COVID-19

Coronavirus Video Resources from Hartford HealthCare. Watch now >>

More Ways to Keep You Safe and Healthy

We’ve taken extra precautions so you can be safe and feel confident when you visit any Hartford HealthCare facility. Safer environments, safer scheduling, safer care, safer medical procedures and testing, and much more.

  • A drive-through testing program, allowing patients to remain in their vehicles while getting quickly tested for the virus.
  • Virtual Health (telemedicine) offerings, so people can “visit” a doctor by their phone or digital device, in the comfort of their home. For a virtual visit with a provider, click here. For a virtual urgent care visit, click here.
  • We have postponed and canceled community events, and implemented virtual community events (webinars) in their place, to limit the potential spread of the virus within our community. See our list of webinars.
  • We are working with federal, state and local leaders to make sure we are providing the most up-to-date information and exceeding safety protocols.

A new kind of five

We are safe. We are prepared. We are ready to care for you.

From our senior living facilities to our seven hospitals and programs and across 400 locations, Hartford HealthCare colleagues are responding with appropriate urgency and empathy. We don’t expect the COVID-19 crisis will be over soon. As the situation evolves, you can count on Hartford HealthCare to do the right thing — countering panic through preparation, and uncertainty with safety. We recognize the extraordinary efforts of our colleagues and other caregivers across our state and nation during this challenging time.

Thank you, and stay well.