Care Integration Managers

Building Strong Physician Relations Networks

Care Integration Managers build valuable referral networks to drive sustainable operational growth.
Care Integration Managers educate, market, and communicate to connect Hartford HealthCare with the healthcare community.

Top 5 Functions of a Care Integration Manager and how they facilitate these roles.

1. Build Trust with Referring Physicians

Be responsive
Provide useful info
Ask for feedback
Serve as a resource
Be the voice of the physician
Connect the entire office
Ease referral process
Be genuine

2. Promote Institutional Uniqueness

Understand competition
Highlight clinical advances
Connect to leadership
Innovate ideas
Provide customer service
Impact culture
Highlight satisfaction
Showcase community

3. Develop New Business Relationships

Develop public relations
Promote satisfaction
Distribute research
Identify recognitions
Target value propositions
Create accessibility
Market practices
Develop introductions

4. Position Physicians as Experts

Develop public relations
Promote satisfaction
Distribute research
Identify recognitions
Target value propositions
Create accessibility
Market practices
Develop introductions

5. Bridge Referring Physicians and Institutions

Facilitate access
Address needs of parties
Understand threats
Provide single point of contact
Share trends
Eliminate barriers
Advocate for physicians
Coordinate with staff

Strengthening Reputations in the Community

Care Integration Managers play an important role in the healthcare community. By participating in local events, streamlining communications, and maintaining open communication practices, Care Integration Managers are able to build a positive reputation for Hartford HealthCare.