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Practice Manager for Adult Primary Care Services Announced

June 25, 2014 By Hartford HealthCare

Hartford HealthCare (HHC) has appointed Dianne Stevens, MBA, as the Director of Practice Management and Program Development for the Duncaster Center for Adult Primary Care. Stevens has been serving as the interim practice manager for six months.

Stevens is an accomplished practice manager, experienced in both an urgent care and non-urgent care practices. Most recently she was the Practice Manager for Hartford HealthCare Medical Group’s Manchester and Enfield locations.

Stevens will manage the day-to-day operation of the medical practice including but not limited to scheduling, human resource, patient interactions and satisfaction, and quality and safety. Programmatically, she will serve as the HHC liaison to Duncaster and lead the effort to create and operate a new model for geriatric care, including the implementation of a Patient Centered Medical Home.

Stevens received her Bachelor of Science degree from Western New England University and her MBA from Rensselaer Polytechnic Institute. In addition, she is a Certified Public Accountant, Certified Medical Practice Executive and Certified Procedural Coder. She is also a member of the Medical Group Management Association and is active on the Government Affairs Committee.

About Duncaster:

The Duncaster Center for Adult Primary Care is a patient-centered practice operated and staffed by Hartford HealthCare through a unique collaborative agreement with Duncaster. The practice (referred to as the “Clinic”) is the only CCRC-based physician practice in Connecticut staffed by board certified geriatricians, Robert S. Dicks, MD, FACP, and Rohini Becherl, MD. In addition, the practice is staffed by two geriatric-certified APRN’s Leeane Shaw-Quinn and Sheila Murphy, along with two Medical Assistants, Victoria Grier and Jacky Harrison.