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Hartford HealthCare announces new executive leadership structure

August 29, 2016 By Hartford HealthCare

Hartford HealthCare has announced a change to its organizational structure, separating the roles of president and chief executive officer, and expanding the responsibilities of some senior leaders.

Elliot Joseph, who has served as president and chief executive officer of Hartford HealthCare since 2008, will remain as CEO of the integrated healthcare system. Jeffrey Flaks will be named president and chief operating officer; he had previously served as executive vice president and COO.

“This change recognizes the remarkable evolution and maturation of Hartford HealthCare,” Joseph said. “We are providing high value, coordinated healthcare across Connecticut. We have created an organization delivering on the promise of more affordable, high-quality care.”

As president, Flaks will have overall responsibility for the direction of clinical operations, including clinical redesign, the system’s institute model, the successful implementation of the Epic electronic health record, and clinical outcomes reporting.

“I am extremely humbled by the responsibility that’s been entrusted to me, and grateful to have such a talented, committed team to work with,” Flaks said. “I look forward to continuing the work of building a better system of care for our patients, customers and communities.”

Two other senior vice presidents have been named executive vice presidents with additional oversight and responsibility. Tracy Church, previously chief human resources officer, will be chief administrative officer. David Whitehead, the organization’s chief strategy and transformation officer, will have additional responsibilities for network growth, new venture development and community benefit.

“As our organization matures, we must adapt our roles and processes to reflect our capabilities and priorities,” Joseph said. “The framework I am announcing today will do that, and allow us to better serve those who depend on us.”

The changes, which have been approved by Hartford HealthCare’s board of directors, will take effect Oct. 1.

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