The Hartford HealthCare Rehabilitation Network (HHCRN), formerly Eastern Rehabilitation Network, was founded in 1995. HHCRN partners with other organizations to provide leadership in meeting programming and/or financial goals. We also form strategic partnerships with physician groups, hospitals, skilled nursing facilities, school systems and other quality providers to offer services throughout the continuum and into the community.

HHCRN builds upon the strengths of the partnering organization by offering an array of services. When a partner has new rehabilitation services under consideration, HHCRN will:

• conduct an analysis
• assist in developing a pro forma and budget
• make space and equipment recommendations.

For a partner's ongoing services, HHCRN's expertise includes:

• management services
• clinical staffing
• billing and collections expertise
• clinical program development and program standards
• policy and procedure development.

HHCRN tracks and apprises its partners on regulatory/legislative changes that may impact the delivery of rehabilitation services.

Partner organizations may chose to participate in HHCRN's outcomes reporting system, one of the largest databases in the nation for outpatient care. HHCRN has also established a data comparison system to track clinical operations in the acute care, home care and outpatient settings. The information gleaned from participation in one or both of these programs provides important benchmarks from which quality management strategies are developed.   

A challenge in today's healthcare marketplace is the recruitment and retention of qualified employees. HHCRN has staff dedicated to these functions and shares candidate information and recruitment strategies with its partners. Additionally, HHCRN is committed to education of its staff and offers over 150 hours of educational programming per year. These opportunities are made available to partners' staffs.

To meet each organization's goals, HHCRN works collaboratively to customize each rehabilitation service agreement and develops contracts that are mutually beneficial to the contracting entity and HHCRN.

HHCRN's consultative and management services deliverables include:

• quality management strategies
• data comparison system
• outpatient rehabilitation outcomes system
• financial planning – fiscal review, pro formas, budgeting, reimbursement profiles
• space planning
• equipment recommendations
• clinical operations analysis
• clinical program and standards development
• ongoing management
• staffing
• staff development         
• marketing analysis and support
• billing and collections guidance
• policy and procedure development
• regulatory tracking/adherence
• recruitment and retention strategies

Collaboration with HHCRN has resulted in partners' successes with enhanced patient outcomes, growth of the referral base via strengthened physician and community relationships, increased profitability, and improved operations.

For additional information contact:

Chris Carlin, MBA, OTR/L, ATC,
Vice President, Rehabilitation Contract Division
181 Patricia M. Genova Drive, Newington, CT 06111
860.573.8231 tel; 860.696.2525 fax
ccarlin@harthosp.org

From our partners…

Hartford HealthCare Rehabilitation Network has managed our outpatient physical therapy practice for the past 10 years. They were selected because of their keen knowledge of the rehabilitation world and their insight relating to the payer, credentialing and compliance issues in this area. They have been a solid partner during this evolving and volatile healthcare market year after year and we have been extremely pleased with this relationship.

Timothy A. Taylor
Chief Executive Officer
Orthopedic Associates of Hartford, PC

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