Coordinated Quality Care

Mission: To improve the health and healing of the people and communities we serve.

Vision: To be nationally respected for excellence in patient care and most trusted for personalized coordinated care.

Hartford HealthCare (HHC) is Connecticut’s most comprehensive health care network. Our fully integrated health care system includes a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center, two community hospitals, the state’s most extensive behavioral health services network, a statewide clinical laboratory system, a large primary care physician practice group, a regional home care system, an array of senior care services, and a large physical therapy rehabilitation network. (download "Facts & Figures" for Hartford HealthCare)

Today, Hartford HealthCare is creating a better future for health care in Connecticut and beyond. We are a community of caregivers engaged in developing a coordinated, consistently high standard of care, using research and education as part of care delivery. We create and engage in meaningful alliances to enhance access to services and invest in technology and training to develop new pathways to improve the timeliness, effectiveness and accuracy of our services.

Our Values

HHC's vision of excellence and leadership is driven by its core values, which are shared by all members of Hartford HealthCare. These are: Caring, Safety, Excellence and Integrity.

CARING: We Do the Kind Thing
Every Hartford HealthCare staff member touches the lives of the patients and families in our care. We treat those we serve and each other with kindness and compassion and strive to better understand and respond to the needs of a diverse community.

SAFETY: We Do the Safe Thing
Patients and families have placed their lives and health in our hands. At Hartford HealthCare our first priority - and the rule of medicine - is to protect them from harm. We believe that maintaining the highest safety standards is critical to delivering high-quality care and that a safe workplace protects us all.

EXCELLENCE: We Do the Best Thing
In Hartford HealthCare, only the best will do. We work as a team to bring experience, advanced technology and best practices to bear in providing the highest-quality care for our patients and families. We devote ourselves to continuous improvement, excellence, professionalism and innovation in our work.

INTEGRITY: We Do the Right Thing
Our actions tell the world what Hartford HealthCare is and what we stand for. We act ethically and responsibly in everything we do and hold ourselves accountable for our behavior. We bring respect, openness and honesty to our encounters with patients, families and coworkers and support the well-being of the communities we serve.

Code of Conduct

Our values drive our daily work actions. Things like truth, compassionate care and treating individuals with respect and dignity are the basis for our value system. Our Code of Conduct is an important part of our values. They spell out the expectations for how Hartford HealthCare employees conduct themselves in the work place, with all parties. (download Hartford HealthCare's "Code of Conduct")

Latest News
Thousands of Great Docs!
Download the DocFinder app (iOS or Android),
call 1-800-DOCTORS (1-800-362-8677),
or search online for a physician or facility:
Contact Us
Hartford HealthCare
One State Street, Suite 19
Hartford, CT 06103
Phone: (860) 263-4100
Fax: (860) 263-3599

Contact Us
Cancer Connect

home | about us | our network | patients | newsroom | careers | privacy statement | contact us
© 2010-2014 Hartford HealthCare. All rights reserved.